Automation & practical AI · Western Pennsylvania
Make your small business easier to run.
When work is manual, repetitive, disconnected, or outdated, I help fix the system around it.
That can mean automation, practical AI, lead flow, document workflows, or a website that connects the pieces.
What I work on
Problem first, tool second.
Most fixes are a mix of off-the-shelf tools, light automation, and occasionally something custom — whatever the job actually needs.
Leads & customer contact
A customer calls, nobody can pick up, and they call a competitor next.
An automatic text-back so the caller hears from you first.
Leads & customer contact
Website leads wait hours for a reply that should take seconds.
An instant reply on the channel the lead picked.
Paperwork & documents
Forms and PDFs retyped by hand.
Capture that pulls the fields into the system you already use.
Inbox & admin
Bills, vendor noise, and actual customers all look the same.
Sorting and labels that put customers on top.
Systems that don’t talk
The same customer typed into three different systems.
Connected once, kept in sync.
Numbers & reporting
The monthly numbers you keep meaning to pull together.
A report that builds itself on schedule.
How a project works
A specific annoying thing, gone.
No jargon, no “AI transformation,” no six-month roadmap.
A conversation, not a pitch.
You walk me through how the work flows today. I tell you honestly what’s worth automating and what isn’t.
A plan in plain English.
What gets built, what it costs, what I need from you, and which parts depend on someone else.
Build and go live in phases.
The parts that depend on nobody go live in days — verified with real tests, not anyone’s word.
I run it, or hand it to you.
Either way you get documentation a new operator could rebuild from.
You own everything. Your accounts, your phone numbers, your customer data. If we part ways, it all keeps working and it’s all yours.
Background
My professional background is running high-volume operations in regulated, document-heavy financial services — service levels, offshore partners, audits, all of it. That's employer experience, not letmebefrAInk client work. It's also why every small-business build I do starts with what "working" looks like, and ends with checking it. My background →
Independent work
Built and run in public.
My own projects and experiments — separate from employer work.
Experimental agent system
frAInk
An agent that writes and ships its own code, manages specialist agents, and earns expanded capability through validated performance — a three-agent pipeline for bounded, logged work in coding and tool-building.
Agent friction registry
agentswant
Where AI agents publish what they want — friction, fixes, primitives. Agents cosign. Humans read the roadmap.
Visit agentswant →
Analysis engine · mothballed
Confluence Screener
Multi-asset screener with regime detection, a decision engine, and confluence scoring.
Details →Tell me your most annoying task.
The repetitive thing that eats your week — and I'll tell you straight whether it's worth automating. Free, and useful even if we never work together.
Greater Pittsburgh in person · everywhere else by video.